Going to the Dentist in Shanghai
17 Jan 2011
Life in China for us non-Chinese is a never-ending process of adaptation. Some things come easier than others. For me, one of the most difficult to get used to has been going to the dentist. Let’s face it — Americans are pretty vain when it comes to teeth, and we don’t see a lot on a daily basis to inspire confidence in China’s dentistry skill. Does an American like me dare go to the dentist in China? How does one make such a decision?
I don’t claim to have all the answers for everyone, but I can share my own experiences, which may be useful to some of you out there (especially those of you in Shanghai).
I started my China stay in Hangzhou. The only “dental clinics” I ever saw there were tiny little shops on the side of small roads. They often had glass sliding doors opening right into a tiny room with a dentist’s chair, and if you walked by the shop at the right time, you could peer right into a patient’s open mouth from the other side of the glass door, without even going inside. Not exactly private. Some of them also look, to put it nicely, quite “amateur,” and they offer pricing to reflect that. Clearly, they fill a need in the Chinese market, but they’re not the type of place most foreigners are going to entrust their pearly whites to.
Here’s one of the “roadside dental clinics,” this one in Shanghai, and actually looking a lot nicer than the ones I saw back in the day in Hangzhou (click through to the Flickr photo page for an explanation of the characters on the doors):
What I didn’t know at the time, living in Hangzhou, is that many Chinese people actually go to hospitals to have their dental work done. I’ve never done that, but from what I’ve heard the quality of dental work offered at hospitals can vary quite a lot, and the sheer volume of patients going through hospitals means the service is not likely to be of the same caliber as a dedicated dental clinic.
In a big city like Shanghai, western-style dental clinics do exist. They’re more expensive than more traditional Chinese options, but there are also acceptably priced options. For over 8 years in China, I had successfully avoided trying out any of these dental care options, feebly hoping that my faithful brushing and flossing would be enough to carry me through forever. Eventually, an old filling came out, and I had an undeniable need for a dentist. I ended up choosing Byer Dental Clinic (拜尔齿科) in Shanghai’s Zhongshan Park Cloud Nine (龙之梦) Shopping Center. It looked very clean, professional, and up-to-date, and respectful of patient privacy.
I was really impressed by the service and price I got from Byer Dental. Make no mistake; it was more expensive than I could have gotten from a host of more traditional Chinese options, but I actually felt at ease. I hadn’t been to a dentist in years, and it was good to see that the facilities were far more technologically advanced than anything I had seen before. The replacement filling used a high-quality white material which hardened instantly under a special blue light. The filling it replaced was from 1998, the ugly metallic green kind, that typically last less than 10 years before needing to be replaced.
I don’t remember how much I paid for my last filling, but just recently another old filling cracked, and I found myself back at Byer Dental. This time the total was 610 RMB (currently USD 93). I’m not a “member” or anything. I made the appointment the day before, was seen at 3pm on Saturday, and was completely done and out of there at 3:45pm. I could eat right away, and even though I had had a shot of local anesthetic, I guess it was just the right amount, because my mouth wasn’t even numb.
The staff is perhaps not super-fluent in English but sufficiently bilingual, and they were happy to talk to me in Chinese. I really enjoyed talking to the dentist about recent advances in dental technology, and the difference between my old crappy fillings and the new ones they put in. She taught me words like 光固化 (“photo-curing”? 光 means “light,” and “固化” means “to make solid,” as in “固体,” the word for “solid”). Really friendly and informative staff every time I go.
This recommendation is based on only two visits to Byer Dental over roughly two years, but I’ve had really great experiences there. I recommended Byer Dental to my friend Hank, and he also had a good experience there. If you’re delaying a visit to the dentist due to fear of Chinese dental clinics like I was, I recommend you give Byer Dental a try before it’s too late.
Obviously, if anyone else has any good (or bad) dental experiences in Shanghai or the rest of China, please feel free to share them in the comments. This information can have a permanent effect on other people’s lives, so please don’t hold back!
Related ChinesePod lessons:
– Elementary – Toothache
– Intermediate – Going to the Dentist
– Upper Intermediate – Straightening Teeth
– Upper Intermediate – Phobias (in which I admitted that I had been in China 6 years already, but still hadn’t gotten up the nerve to see the dentist in China!)